Legal & Security

Privacy Policy

Last Updated: February 2026

1. Objective

City Club IPTV respects your privacy and is committed to protecting the personal information you provide when using our website, contacting support, or subscribing to our services. By using this website, you acknowledge this Privacy Policy.

2. Personal Information We Collect

We may collect information such as your name, email address, mobile number, and billing or contact details when you voluntarily provide them. We may also collect technical information such as IP address, browser type, device information, operating system, and website usage data to help maintain and improve our services.

3. Payment Information

Payment information is processed through external payment gateway partners. City Club IPTV does not directly control or store sensitive payment card details handled by those external providers. Their own privacy policies and security practices may also apply to payment transactions.

4. How We Use Information

Information may be used to provide customer support, process subscriptions, communicate with customers, improve website performance, troubleshoot technical issues, and maintain the security and reliability of our services.

5. Data Sharing & Disclosure

We do not disclose personal information except where reasonably necessary to provide requested services, work with service providers, comply with applicable legal requirements, prevent fraud or abuse, or protect the security of our users and website.

6. Cookies & Website Data

Our website may use cookies or similar technologies to remember preferences, understand website usage, improve functionality, and provide a better browsing experience. You can manage cookie settings through your browser.

7. Data Security & Retention

We take reasonable administrative and technical measures to protect information against unauthorized access, misuse, loss, or disclosure. Information may be retained for as long as reasonably necessary for service, operational, legal, or security purposes.

8. Children's Privacy

Our services are intended for adults. We do not knowingly permit individuals under 18 years of age to submit personal information through our website.

9. International Transfers

Information may be processed or transferred across borders where required to operate our website, provide services, communicate with customers, or work with service providers.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at support@cityclubiptv.com.

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